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Shopping Cart reappears in Approver Inbox after approval

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Hi Guys,

 

Our SRM version is 7.02. Now we have configured UWL for approval in portal. Now we are reviewing a shopping cart in UWL and approving it. After approval the shopping cart disappears from approver queue as expected. But within minutes, the approver gets a notification mail for the same shopping cart for approval again. When you login and check your inbox, the same shopping cart is present in UWL and in awaiting approval status. Also this issue is occurring only for some shopping carts not for all.

 

Please help me in resolving this issue.

 

Regards,

Madhu N G


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