Hi Kelly,
Thank you for your reply.
Yes i saw this link , but when i see the link Offline Approval - Application-Controlled Workflows - SAP Library which is SRM7 help portal for offline approval, it clearly says that, IF you approve the shopping cart at item level from the offline email (Approve or reject buttons), then it will be applied to entire decision set. Please read the below paragraph from help portal.
The approver can use a link to log on to the system directly and process the work item online. Depending on the settings made in report /SAPSRM/OFFLINEAPPROVALSEND, the e-mail can also contain two pushbuttons used to approve or reject offline. The decision then applies to the entire decision set, that is, the approver cannot decide individually for each item. When the approver chooses one of the pushbuttons, the system sends a reply e-mail.
But my client needs offline approval of shopping cart at item level, could you please guide me.
it would be great if you could please leave me your contact number.
Regards,
raju