Hi Tara,
We seem to have this issue as well in the SRM UI add on. SAP seems to have a note "2158253 - Downport of feature pack 03, note 00- Report" which probably can fix the issue. See if this note helps. We are reviewing this note as well to see if it helps resolve the issue. If not a SAP message may have to be raised.
Regards
Mithun