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SRM 7.0 unable to retrieve SC approvers in runtime

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Hi SRM Experts,

 

I have an urgent requirement that when SC approval work item triggers for template WS40000016/WS40000017, in the decision step 000293(Basic SRM Decision Task TS40007943) it executes workflow rule “40000138-Get_Agents “ to get the list of SC approvers . I have added programmer exit (custom class) in the above task to retrieve the list of approvers retrieved from the rule “40000138-Get_Agents “ to use one of the business scenario. The import parameter of the customer exit IM_WORKITEM_CONTEXT, I can able to see the list of approvers but I am unable to retrieve the approvers from the contest.

 

Please check the attachment  which guide you the approver values in the context.

I was trying to use but noting was worked. Please see the attachment for more details

  CALL METHOD im_workitem_context->GET_RULE_RESULT

  CALL METHOD im_workitem_context->get_wf_container

 

 

Thank you.

Magesh


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